{
  "disclosure": "Fictional, app-neutral worked excerpt. No customer account or live API call. Not the complete package.",
  "title": "Support ticket themes and article backlog",
  "columns": [
    "Ticket",
    "Observed request",
    "Policy source"
  ],
  "sourceRows": [
    [
      "T01",
      "reset password",
      "KB-01"
    ],
    [
      "T02",
      "reset link expired",
      "KB-01"
    ],
    [
      "T03",
      "refund exception",
      "policy absent"
    ]
  ],
  "resultRows": [
    [
      "T01-T02",
      "account access theme, 2 of 3 threads"
    ],
    [
      "T03",
      "refund policy gap, escalation required"
    ]
  ],
  "rule": "Theme counts describe the supplied sample. Do not infer overall customer sentiment or invent a refund policy.",
  "sourceRowCount": 3,
  "outputRowCount": 2
}